FREQUENTLY ASKED QUESTIONS
Can't find what you are looking for below? Please reach us at info@givingconnection.org if you cannot find an answer to your question. We will get back to you within 3 - 5 business days.
If you are having a medical or life threatening emergency, call 911. If you are in need of immediate crisis services, please visit or call the resources listed below.
National Suicide Prevention Lifeline
Nacional de Prevención del Suicidio
National Suicide Prevention Lifeline (Options for Deaf and Hard of Hearing)
Crisis Text Line
National Domestic Violence Hotline
Veterans Crisis Line
National Grad Crisis Line
Childhelp National Child Abuse Hotline
CDC National HIV and AIDS Hotline
Substance Abuse and Mental Health Services Administration National Helpline
National Suicide Prevention Lifeline
(800) 273-8255
Nacional de Prevención del Suicidio
(888) 628-9454
National Suicide Prevention Lifeline (Options for Deaf and Hard of Hearing)
For TTY Users: Use your preferred relay service or dial 711 then 1-800-273-8255
Crisis Text Line
Text HOME to 741741
National Domestic Violence Hotline
(800) 799-7233
Veterans Crisis Line
(800) 273-8255, PRESS 1
Text 838255
Chat onlineNational Grad Crisis Line
(877) 472-3457
National Sexual Assault Hotline(800) 656-4673
Childhelp National Child Abuse Hotline
(800) 422-4453
CDC National HIV and AIDS Hotline
(800) 232-4636
Substance Abuse and Mental Health Services Administration National Helpline
(800) 662-4357
Type your desired keywords into the search box. Click the filters icon in the top left corner of the platform. Select any filters you would like applied to your nonprofit search results such as Causes & Services, Populations Served, or Location.
Once you have found a nonprofit that meets your needs, we want to make it easy for you to return to that nonprofit profile. Click the ribbon on the top right corner of the nonprofit profile in the results or in the individual nonprofit page to save it your account. You will be prompted to sign into your account in order to save the nonprofit profile.
An email alert can be created to receive an email whenever a new nonprofit meeting your specified needs joins the Giving Connection platform.
Type in your desired relevant keywords into the search box. Click the filters icon in the top left corner of the platform. Select any filters you would like to use related to cause categories, populations served, or location. If you would like to create an email alert using this criteria, click the bell icon which says 'Create Search Alert' located at the top right corner of the nonprofit search results. You can select a custom frequency to receive that email of new nonprofits either daily, weekly, or monthly.
Type in your desired relevant keywords into the search box. Click the filters icon in the top left corner of the platform. Select any filters you would like to use related to cause categories, populations served, or location. If you would like to create an email alert using this criteria, click the bell icon which says 'Create Search Alert' located at the top right corner of the nonprofit search results. You can select a custom frequency to receive that email of new nonprofits either daily, weekly, or monthly.
Once signed in, click on My Account in the top right corner of the screen. In the drop down menu, you will see “Saved Page” and “Alerts” where you can edit or delete them.
Go to My Account > Saved Pages. Click the ribbon on the top right corner of the nonprofit to remove the nonprofit from your saved pages.
Nonprofits self categorize using a list of causes and services we created using inspiration from the IRS NTEE codes. The National Taxonomy of Exempt Entities (NTEE) system is used by the IRS to classify nonprofit organizations. If you cannot find a particular cause category or service, please contact info@givingconnection.org. We will consider adding the category or service to our list.
Click “Add a Nonprofit” on the toolbar at the top of the page. A representative from your nonprofit should fill out the form, including the name and email of the Profile Admin who will be updating the nonprofit’s profile. After we verify the nonprofit organization, we will contact the Profile Admin listed on the completed form to set up an account. You should expect to hear back from us within 3-5 business days.
We use the organization name and EIN to make sure they are a 501(c)(3) nonprofit organization. We use sources like the IRS Tax Exempt Org Search Tool. If your organization is not yet published on the IRS website, we may ask for your IRS determination. If you are still pending approval from the IRS, we will make an individual determination whether to add you to the platform based on your IRS application.
You must be the listed representative in order to delete a nonprofit page. To unpublish a nonprofit listing, email info@givingconnection.org or go to the “Contact Us” link below to send us a message requesting that we unpublish your nonprofit page.
The green check mark next to a nonprofit’s name indicates that the information listed has been reviewed and verified by that nonprofit. When reviewing a nonprofit profile without a green check mark, users should visit the nonprofit’s website to verify the listed information.